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File Save Problems

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(@paul_f)
Posts: 81
Estimable Member
Topic starter
 
Hello,

I have a large file that normally works well, but sometimes I cannot save it. It's a random event. I can open the file and work in it as normal, but not save it, not even Save As to another name or location. A dialog box appears when this occurs, Document Not Saved. I have two computers, and it makes no difference which one I use; same issue. However, when I send the file to a colleague, he can open and save the file to a new name and send it back to me, and it works fine for a while--and then the File Save operation doesn't work once again, at unpredictable times.

I am thinking that there might be a local setting I'm using that my colleague is not using and that this setting is interfering with the Save operation. I did notice that the file recalculates upon saving, although I don't need it to do this because it's on automatic calculation anyway. Or maybe it has something to do with Trusted Locations or something.

Any ideas?

Paul

 
Posted : 26/11/2020 5:35 pm
(@rhysand)
Posts: 80
Trusted Member
 

Hello,

I suppose you’ve already done the following, but see the following link or similar

https://docs.microsoft.com/en-us/office/troubleshoot/excel/issue-when-save-excel-workbooks

 

many of the conflicts are because of add-ins

 

Try to delete excel add-ins (corrupted Excel add-ins might cause errors when you try to save your file)

Here’s how you can disable these add-ins on your system:

_Open Microsoft excel options 

_click on the file

_Open manage, click on add-ins

_select go

_Disable the add-ins and see if the problem is resolved

 

it’s not easy to answer, but if everything works on your colleague’s PC, it’s already a start to delete errors

 
Posted : 27/11/2020 1:44 pm
(@paul_f)
Posts: 81
Estimable Member
Topic starter
 

I deleted unused add-ins and retained only one. Since it's sporadic, I'll see if this issue reappears again and let you know. Thanks for your help!

Paul

 
Posted : 28/11/2020 1:01 pm
(@paul_f)
Posts: 81
Estimable Member
Topic starter
 

Since deleting the unused add-ins, I have encountered no problems saving the file. Your help is much appreciated.

 
Posted : 09/12/2020 12:38 pm
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