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Excel Help function not available

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(@peter-nortje)
Posts: 15
Eminent Member
Topic starter
 

Hi all, after navigating to the Help-menu in the ribbon, it is not available after clicking "Help". A message appears "Sorry, something went wrong. Please check your network connection and try again" My network connection is good as I am logged on to the on-line course, yet I am unable to look up items from the Help function. I would appreciate any advice to remedy this issue.

 
Posted : 01/12/2023 8:25 am
(@mynda)
Posts: 4761
Member Admin
 

Hi Peter,

That's odd. Make sure you're logged into Excel. If that doesn't help. Try the feedback button on the Help tab and send a report to Microsoft so they can troubleshoot.

Mynda

 
Posted : 01/12/2023 10:17 pm
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